{"id":4122,"date":"2023-09-14T10:48:34","date_gmt":"2023-09-14T10:48:34","guid":{"rendered":"https:\/\/soleplex.es\/politica-de-compra-i-devolucions\/"},"modified":"2023-10-18T11:38:17","modified_gmt":"2023-10-18T11:38:17","slug":"politica-de-compra-i-devolucions","status":"publish","type":"page","link":"https:\/\/soleplex.es\/ca\/politica-de-compra-i-devolucions\/","title":{"rendered":"Pol\u00edtica de compra i devolucions"},"content":{"rendered":"\t\t
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Pol\u00edtica de Compra i Devolucions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\u00c0mbit del contracte<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Les presents Condicions Generals de Contractaci\u00f3 s’apliquen a la venda de tots els productes de la botiga per tel\u00e8fon, correu electr\u00f2nic o a trav\u00e9s de la seva botiga virtual, situada en aquesta p\u00e0gina web, a professionals, empreses, consumidors, usuaris o qualsevol altre destinatari final (L’USUARI), al qual se li puguin lliurar comandes dins del territori espanyol. La utilitzaci\u00f3 per part de l’USUARI dels serveis de la botiga en l\u00ednia pressuposa, en tot cas, l’adhesi\u00f3 a les Condicions Generals de Contractaci\u00f3 en la versi\u00f3 publicada per la botiga en el moment mateix de l’enviament de la sol\u00b7licitud de comanda, la qual, est\u00e0 a la disposici\u00f3 dels clients en la p\u00e0gina web. Per aix\u00f2, \u00e9s convenient que L’USUARI llegeixi atentament les Condicions Generals abans de procedir a realitzar una sol\u00b7licitud de comanda. Aix\u00ed, si L’USUARI a trav\u00e9s de la p\u00e0gina web, en la cistella de la compra, tria l’opci\u00f3 \u201cHe llegit i accepto les Condicions d’\u00fas\u201d, es considerar\u00e0 que L’USUARI les ent\u00e9n i accepta plenament,. En canvi, si L’USUARI no accepta les presents Condicions Generals de Contractaci\u00f3, conclour\u00e0 l’operaci\u00f3 i no comportar\u00e0 l’assumpci\u00f3 de cap mena d’obligaci\u00f3 per part de l’USUARI. Una vegada realitzada una sol\u00b7licitud de comanda a trav\u00e9s de la p\u00e0gina web, l’USUARI rebr\u00e0 un missatge de correu electr\u00f2nic confirmant que la sol\u00b7licitud de Comanda ha estat enviada correctament.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Preus, forma de pagament, lliuraments, disponibilitat.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Els preus indicats en la pantalla al costat de cada PRODUCTE seran expressats en Euros i inclouran l’IVA (Impost sobre el Valor Afegit). En la cistella de la compra apareix l’import a pagar SENSE el corresponent IVA, que es detalla a part, juntament amb les despeses d’enviament, que en el seu cas corresponguin. Si no s’especifica d’una altra manera, els productes que estiguin subjectes a c\u00e0non segons Article 25.21 del Reial decret legislatiu 1\/1996 de 12 d’Abril, que aprova el Text Ref\u00f3s de la Llei de Propietat Intel\u00b7lectual, incorporen el c\u00e0non en el preu de venda. Les ofertes estaran degudament marcades i identificades com a tals. La botiga es reserva el dret d’efectuar, en qualsevol moment i SENSE previ av\u00eds, les modificacions que consideri oportunes, podent actualitzar di\u00e0riament productes i preus en funci\u00f3 del mercat. El preu aplicable a la sol\u00b7licitud de comanda efectuada per l’USUARI ser\u00e0 el que const\u00e9s en el moment d’acceptar les Condicions d’\u00fas. Una vegada confirmat la comanda, la botiga es reserva el dret d’avisar a l’USUARI de qualsevol error de preu present en la comanda, tenint la potestat l’USUARI de poder cancel\u00b7lar la seva sol\u00b7licitud de comanda si el preu final result\u00e9s molt diferent a l’inicialment indicat, reemborsant-se en el seu cas, la quantitat abonada i oferint-li possibilitats alternatives que satisfacin al client. Les despeses d’enviament per a la pen\u00ednsula i illes balears estaran ben especificats en la forma d’enviament abans de tancar la comanda. No s’envia material a les Illes Can\u00e0ries, Ceuta i Melilla ni fora del territori espanyol. Les formes de pagament acceptades s\u00f3n: Targeta de cr\u00e8dit VISA i MASTERCARD nacionals (expedides a Espanya).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Com comprar<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCarret de la compra<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Seleccioni el\/els articles desitjats i faci un clic en la icona \u201cAfegir al carret\u201d<\/p>\n

Fent clic sobre \u201cCarret\u201d podr\u00e0 accedir al contingut del seu carret de la compra. Aqu\u00ed pots efectuar les seg\u00fcents operacions:<\/p>\n

\u2013 Afegir unitats a l’article adquirit i clicar a actualitzar carret.
\u2013 Consultar preu i especificacions de l’article.
\u2013 Eliminar productes del carret.
\u2013 Continuar comprant.
\u2013 Si ja t\u00e9 tots els articles que necessita pot fer clic a \u201cComprar ara\u201d i finalitzar la seva comanda en 4 senzills passos:<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPAS 1: dades d'enviament\/facturaci\u00f3<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Client nou: Si no est\u00e0 registrat, seleccioni \u201cregistre nou client\u201d. De conformitat amb la Llei org\u00e0nica del 15\/1999 l’informem que les dades personals facilitades per vost\u00e8 s’utilitzen exclusivament per a realitzar la transacci\u00f3 comercial que ens sol\u00b7liciti. Aquestes dades mai seran compartits, cedits o venuts a terceres persones sense el seu perm\u00eds, excepte en cas de cooperaci\u00f3 amb les autoritats judicials competents. Qualsevol altre \u00fas incorrer\u00e0 en un greu delicte.<\/p>\n

Dades de facturaci\u00f3: Llegeixi detingudament i accepti la pol\u00edtica de privacitat a continuaci\u00f3 empleni el formulari (tots els camps amb * s\u00f3n obligatoris)<\/p>\n

Dades d’enviament: Per defecte apareixer\u00e0 la direcci\u00f3 que ens va indicar en el formulari de nou client. Si necessita fer l’enviament a una una nova adre\u00e7a empleni el formulari clicant en \u201cNova adre\u00e7a\u201d.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Tri\u00ef entre les diferents opcions que li proposem la que m\u00e9s li pugui interessar.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPAS 3: Forma de pagament<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Abans de continuar se li demanar\u00e0 que llegeixi i accepti les nostres Condicions d’\u00fas.<\/p>\n

Tri\u00ef la modalitat de pagament:<\/p>\n

\u2013 Pagament amb Targeta de cr\u00e8dit.<\/p>\n

En cap moment emmagatzemem cap informaci\u00f3 relativa a la seva targeta. Aquesta informaci\u00f3 (n\u00famero de targeta, codi de seguretat, etc) li ser\u00e0 sol\u00b7licitada directament en pantalla per l’entitat de cobrament corresponent.<\/p>\n

La connexi\u00f3 amb la passarel\u00b7la de pagament i l’enviament d’aquesta informaci\u00f3 es realitza de forma encriptada i totalment segura.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPAS 4: Confirmar la comanda<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Rebr\u00e0 un mail de confirmaci\u00f3. La comanda no \u00e9s definitiu fins que l’empresa hagi comprovat el pagament de l’import total de la comanda.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Que es pot retornar?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Productes defectuosos: En aquest cas ens encarreguem de tot el proc\u00e9s de recollida i substituci\u00f3 dels productes defectuosos al nostre c\u00e0rrec. Els enviem la nostra ag\u00e8ncia. Els productes seran inspeccionats pel nostre departament t\u00e8cnic i analitzaran el defecte, si el producte \u00e9s defectu\u00f3s es reposar\u00e0 el producte sense cap cost per al client. Si el producte es detecta com en bon estat i no presenta cap defecte els costos de devoluci\u00f3 seran a c\u00e0rrec del client o comprador.<\/li>\n
  • Productes que no ha utilitzat o que ha comprat per error: En aquest cas la devoluci\u00f3 es realitzar\u00e0 per part del client i els ports d’anada no seran abonats.<\/li>\n
  • Productes fora de termini: Els productes que siguin retornats fora de termini, s’analitzaran i poden ser abonats mitjan\u00e7ant cupons de descompte per a pr\u00f2ximes compres a criteri del nostre departament t\u00e8cnic.<\/li>\n<\/ul>\n

    Totes la devolucions siguin del tipus que siguin hauran d’anar acompanyades sempre, d’una c\u00f2pia del tiquet o factura del venedor.<\/p>\n

    Per a m\u00e9s informaci\u00f3 pots telefonar-nos al 93 485 37 67<\/strong> i estarem encantats d’informar-te, assessorar-te i fer-te el seguiment dels enviaments i de l’estat de la teva mercaderia.<\/p>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Pol\u00edtica de Compra i Devolucions \u00c0mbit del contracte Les presents Condicions Generals de Contractaci\u00f3 s’apliquen a la venda de tots els productes de la botiga per tel\u00e8fon, correu electr\u00f2nic o a trav\u00e9s de la seva botiga virtual, situada en aquesta p\u00e0gina web, a professionals, empreses, consumidors, usuaris o qualsevol altre destinatari final (L’USUARI), al qual […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-4122","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPol\u00edtica de compra i devolucions - Soleplex Swiss<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/soleplex.es\/ca\/politica-de-compra-i-devolucions\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de compra i devolucions - Soleplex Swiss\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Compra i Devolucions \u00c0mbit del contracte Les presents Condicions Generals de Contractaci\u00f3 s’apliquen a la venda de tots els productes de la botiga per tel\u00e8fon, correu electr\u00f2nic o a trav\u00e9s de la seva botiga virtual, situada en aquesta p\u00e0gina web, a professionals, empreses, consumidors, usuaris o qualsevol altre destinatari final (L’USUARI), al qual […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/soleplex.es\/ca\/politica-de-compra-i-devolucions\/\" \/>\n<meta property=\"og:site_name\" content=\"Soleplex Swiss\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-18T11:38:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/soleplex.es\\\/ca\\\/politica-de-compra-i-devolucions\\\/\",\"url\":\"https:\\\/\\\/soleplex.es\\\/ca\\\/politica-de-compra-i-devolucions\\\/\",\"name\":\"Pol\u00edtica de compra i devolucions - 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